Wednesday, November 26, 2008

Stopping Fraud, Listening to Customers

Customers with complaints or information about possible Fraud and Abuse of housing subsidy programs can now call Durham Housing Authority and leave an anonymous tip. Authority management is implementing the service in the hopes of improving their customer service and catching those who are gaming the housing subsidy programs that assist nearly 10,000 citizens of Durham. Every dollar that's spent supporting someone who is not really eligible cheats a deserving family and DHA is committed to putting the Federal dollars received to the best possible use.
That means stopping fraud and improving service efficiency.When calling the fraud tipline, please provide as much detail as possible, including the names of persons involved, addresses, make and models of vehicles and any other detail that will assist our Crime Prevention Manager in any subsequent investigation. You can still report fraud to DHA trhough the Crime Prevention Manager, Roy Council, by calling him at (919) 683-1551 ext. 274.The tipline is at (919) 667-2120. A toll-free number will be added soon, directing calls to the same line.

Thursday, November 13, 2008

Marketing Help for Landlords

Be sure and check out this terrific resource for marketing your HCV-approved property:
http://www.nchousingsearch.org/

This is a FREE service provided by SocialServe.com and sponsored by the NC Housing Finance Agency.

Wednesday, September 24, 2008

Subscribe today to DHA's Landlord Listserv!

Subscribing to the DHA Landlord listserv is as easy as 1-2-3!

1. Send an email to hcv-join@list.durhamhousingauthority.org
2. You’ll receive an email with password and list usage instructions
3. Address messages to listserv members to:hcv@list.durhamhousingauthority.org

That’s it! User help is available at: http://www.list.org/mailman-member/index.html

Wednesday, August 6, 2008

Open Thread

What's on your mind? How's the market in your neighborhood? Have you looked into DHA's new Direct Deposit program for HCV landlords? No more watching the mailbox!

Housing Choice Voucher Program Overview

Program Goals
In Durham, as in many communities, there is a shortage of decent and affordable housing. The Housing Choice Voucher program helps families to rent in many different neighborhoods, helping to avoid the contentration of families and neighborhoods impacted by poverty. Participating families include elderly and disabled persons as well as working families whose earnings are not enough to meet the demands of rising costs in today’s housing markets.

Benefits to Owners
Along with the benefit on contracted monthly income, owners and property managers often cite the value of inspection standards and maintenance requirements in describing their preference for Voucher recipients as tenants. For property owners who are new to the real estate management, the selection criteria for screening voucher recipients can serve as a valuable model in screening market rate applicants as well.

Benefits to Families
Matching families with neighborhoods and the type of rental unit they need is the key to the voucher program’s success. With the voucher following the family, the purchasing power is in the hands of the customer, making a better fit more likely and mutual satisfaction an expected outcome. This flexibility supports those families that need to be near to new work or educational opportunities, live closer to family members whose support may be critical.